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If you have any questions all, we're here to help!
Ordering online is the most convenient way to place your wholesale order! Enjoy wholesale pricing and shop online anytime, and view your order history online. E-mail us to request your account today, or shop with us on Faire here: https://faire.com/direct/inklingspaperie
Prefer to submit your order by e-mail? No problem! E-mail us at firstname.lastname@example.org and let us know what you'd like. We'll send an invoice right to your inbox once we've verified your order.
Call us at 734.392.8588 to place your order by phone. We're in the studio MWF from 9am - 5pm. Please feel free to leave a message and we'll get back with you as soon as possible. Thanks!
1. When will my wholesale order ship?
Orders typically are processed and ship within 2-3 business days. Please note that payment is required before your order can ship.
2. How can I get a wholesale catalog?
Please contact us at email@example.com to request a copy of our latest catalog!
3. How do your scratch-off greeting cards come packaged?
All write-in scratch-off cards include a small insert in the back with instructions. All pre-printed scratch-off cards include a small insert in the back which portrays how the card looks once scratched. You can pull one of these out to display next to your cards, or consider using a card as a displayer in your store.
4. Using our retail support kit
All first-time orders include a complimentary retail support kit, with retail-friendly signs and a small sign holder to use next to your display. Additional support kits can be shipped with your order ($5 per kit, or free with orders of $300 or more). Please e-mail us if you would like a kit added to your order, or indicate it on your order form in the comments section.
5. Using our how-to videos
We've created a growing collection of How-to Videos that demonstrate how our cards work! Videos are formatted vertically for ideal viewing on a smartphone within your Instagram stories or on TikTok. We kept them short and sweet, and used royalty-free music so you can share them freely. We just ask that you credit Inklings when you post, and a tag is always appreciated!
6. What if there's an issue with my order?
If something's not right with your order, please let us know within 5 days of receipt, and we'll do our best to make it right. You can reach us at firstname.lastname@example.org. A photo of the issue always helps expedite your request.